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Workshop Tactics

Difficult Behaviours

Difficult Behaviours

Set Principles of the meeting or workshop

Establishing a standard of behaviour at the start of a session helps prevent disruptions.

Argumentative people:

A healthy argument is good for reaching a consensus, however, if it escalates to arguing over minuscule detail, or a refusal to compromise, the best course of action is to point out the unproductive nature of the argument. Putting the argument to the wider group can also help stem a heated argument by reaching a group consensus.

Dominating people:

These types of people are usually poor listeners, and are unaware of the effect they have on others. Look for a place to intervene and ask for other’s opinions. You can neutralise this type of person by politely ignoring their efforts to speak.

Side meeting people:

When people have a conversation amongst themselves, it can be highly disruptive. This can be quickly remedied by being quiet, and patiently waiting for them to

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